Identified - The Adopt-a-Pet website is experiencing longer than expected delays in updating animal records from our exported data. Some sites are showing a 48 hour or more delay. We will update this incident when we have more information to share on the topic.
Oct 14, 2024 - 11:44 EDT
Identified - Our RescueGroups.org support team has been heavily impacted by Hurricane Helene in western North Carolina. We will be providing support as soon as possible but we are requesting patience as our team recovers and gathers resources to respond.
Sep 30, 2024 - 10:19 EDT
Investigating - Petfinder has reported long delays in processing animal data on their system. This issue was reported by Petfinder back on 02/2024 and is ongoing. This is occurring on Petfinder's system, and RescueGroups.org cannot fix the issue through action on our end. You can always check on Petfinder system status on their site here:

Here's the specific service incident for this issue:
https://help.petfinder.com/s/article/Auto-Import-Issue-02-2024

Aug 30, 2024 - 09:22 EDT
RescueGroups.org website Operational
API v2 Operational
Voicemail service Operational
Support Website / system Degraded Performance
Exports to Petfinder ? Degraded Performance
Exports to Adopt-a-Pet.com ? Degraded Performance
Adoptable pet downloads via FTP ? Operational
FTP Accounts ? Operational
RescueGroups.org Imports ? Operational
90 days ago
100.0 % uptime
Today
Test environment ? Operational
90 days ago
100.0 % uptime
Today
API v5 ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 29, 2024

No incidents reported today.

Dec 28, 2024

No incidents reported.

Dec 27, 2024

No incidents reported.

Dec 26, 2024

No incidents reported.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

Dec 22, 2024

No incidents reported.

Dec 21, 2024

No incidents reported.

Dec 20, 2024

No incidents reported.

Dec 19, 2024

No incidents reported.

Dec 18, 2024

No incidents reported.

Dec 17, 2024

No incidents reported.

Dec 16, 2024

No incidents reported.

Dec 15, 2024

No incidents reported.