Update - This month we are receiving reports of Adopt-a-Pet having issues uploading new photos. Adopt-a-Pet is aware of an intermittent issue where some photos are not updating on their site through auto-upload across software platforms. They have shared that this is a high-priority item for them, and are working to resolve it as quickly as possible.
Aug 28, 2026 - 09:36 EDT
Aug 28, 2026 - 09:36 EDT
Identified - The Adopt-a-Pet website is experiencing longer than expected delays in updating animal records from our exported data. Some sites are showing a 48 hour or more delay. We will update this incident when we have more information to share on the topic.
Oct 14, 2024 - 11:44 EDT
Oct 14, 2024 - 11:44 EDT
Investigating - Petfinder has reported long delays in processing animal data on their system. This issue was reported by Petfinder back on 02/2024 and is ongoing. This is occurring on Petfinder's system, and RescueGroups.org cannot fix the issue through action on our end. You can always check on Petfinder system status on their site here:
Here's the specific service incident for this issue:
https://help.petfinder.com/s/article/Auto-Import-Issue-02-2024
Aug 30, 2024 - 09:22 EDT
Here's the specific service incident for this issue:
https://help.petfinder.com/s/article/Auto-Import-Issue-02-2024
Aug 30, 2024 - 09:22 EDT
RescueGroups.org website
Operational
API v2
Operational
Voicemail service
Operational
Support Website / system
Operational
Exports to Petfinder
Operational
Exports to Adopt-a-Pet.com
Degraded Performance
Adoptable pet downloads via FTP
Operational
FTP Accounts
Operational
RescueGroups.org Imports
Operational
Test environment
Operational
API v5
Operational
API exports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.