Identified - The Adopt-a-Pet website is experiencing longer than expected delays in updating animal records from our exported data. Some sites are showing a 48 hour or more delay. We will update this incident when we have more information to share on the topic.
Oct 14, 2024 - 11:44 EDT
Investigating - Petfinder has reported long delays in processing animal data on their system. This issue was reported by Petfinder back on 02/2024 and is ongoing. This is occurring on Petfinder's system, and RescueGroups.org cannot fix the issue through action on our end. You can always check on Petfinder system status on their site here:

Here's the specific service incident for this issue:
https://help.petfinder.com/s/article/Auto-Import-Issue-02-2024

Aug 30, 2024 - 09:22 EDT
RescueGroups.org website Operational
API v2 Operational
Voicemail service Operational
Support Website / system Operational
Exports to Petfinder Operational
Exports to Adopt-a-Pet.com Degraded Performance
Adoptable pet downloads via FTP Operational
FTP Accounts Operational
RescueGroups.org Imports Operational
90 days ago
100.0 % uptime
Today
Test environment Operational
90 days ago
100.0 % uptime
Today
API v5 Operational
API exports Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 18, 2026

No incidents reported today.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
Resolved - This issue has been resolved.
Apr 11, 09:08 EDT
Monitoring - Our support systems are currently all online and we are monitoring performance.
Apr 8, 14:48 EDT
Investigating - Our support systems (user guides, issue tracking, Q&A) are offline while we conduct necessary upgrades and testing. We will update the status of this incident when these systems are back online.
Apr 7, 08:32 EDT
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Apr 7, 2026
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.